Signs & Sales

July 09 2020

Customer Service Representative (CSR) – Trafficade Signs & Sales

Trafficade Signs & Sales is seeking qualified individuals that can perform Prompt, Dependable & Friendly service associated with warehouse, sales, and customer service as it relates to our partners in the Signs & Sales department.

Qualifications and Requirements:

  • Must have Driver License
  • Must have good standing driver record
  • Ability to lift a minimum of 50 pounds
  • Possesses strong problem solving and communication skills to understand specific needs of our customers in the Signs & Sales
  • Ability to read and understand instructions
  • Flexibility to work day shift and occasional weekends
  • Excellent attendance and dependable transportation required
  • High School diploma or equivalent work experience
  • Fork lift certified or able to renew or attend our training program
  • Experience preferred. Training and Development can be provided for qualified individuals

 

Job Responsibilities:

  • Work at will call with our customers to provide appropriate service relating to their orders and purchases
  • Document and communicate with production and customers with regards to orders
  • Maintain accurate information within MAS50 to track and monitor active, closed and invoiced orders
  • Be able to review sales orders and invoices prior to being sent out for accuracy
  • Build new and increase existing relationships with clients for future work opportunities
  • Deliver orders to customers as needed
  • Be able to perform any and all required tasks to complete your job. This includes any work required in the office, and any other related job functions requested by management or our customers.
  • Possess and wear required Personal Protective Equipment (PPE) equipment. PPE Equipment includes: Steel/Composite Toed Boots, Class 3 Reflective Vest, Hard Hat, Eye Protection, Gloves and any other necessary equipment required (Some PPE provided)

 

Signs & Sales Environment and Physical Demands:
During a typical day while performing your job duties, you can expect to be exposed to:

  • Working in a sheet metal warehouse, lifting, moving metal, twisting and bending
  • Outside weather conditions throughout the year, including extreme heat and cold.
  • Loud noises
  • Customer traffic
  • Demanding customers
  • Loading and unloading trucks

 

Trafficade offers very competitive wages & benefits:

  • Medical, Dental and Vision insurance for eligible employees
  • Additional benefits including: disability, accident, and life insurance plans are available
  • 401K Plan, including employer match after specific employment period
  • Paid vacation/sick/holidays for eligible employees